Privacy Policy

This Privacy Policy describes how personal information is collected and used when you visit hugocahill.com (the “Site”) or contact the atelier.

Personal Information We Collect

When you visit the Site, certain information is collected automatically, including details about your device, web browser, IP address, time zone, and cookies installed on your device.

As you navigate the Site, we also collect information about the pages you view, referral sources, and how you interact with the Site. This is referred to as Device Information.

When you contact the atelier by email, we collect the information you choose to provide, such as your name, email address, and the content of your message. This is referred to as Correspondence Information.

While the Site is not presented as a conventional e-commerce platform, the House may, in certain circumstances, facilitate payments or transactional steps through its technical infrastructure following direct agreement with the client.

How We Use Your Information

Device Information is used to ensure the security and proper functioning of the Site, understand how visitors interact with it, and improve content, performance, and navigation.

Correspondence Information is used solely to respond to enquiries, maintain professional communication, and provide information related to our work where requested.

We do not use personal information for automated decision-making or profiling.

Sharing Your Personal Information

Personal information may be shared with service providers who assist in operating the Site, including hosting and analytics providers.

The Site is hosted on Shopify. Their privacy practices can be consulted at shopify.com/legal/privacy .

We use Google Analytics to understand site usage. Further information is available at policies.google.com/privacy .

Information may also be disclosed where required by law or to protect legal rights.

Behavioural Advertising

We do not use personal information for targeted or behavioural advertising related to jewellery sales.

Your Rights

If you are a resident of the European Economic Area or the United Kingdom, you have the right to access, correct, or request deletion of personal information held about you.

To exercise these rights, please contact hello@hugocahill.com .

Data Retention

Correspondence information is retained only for as long as necessary to manage communication or comply with legal obligations.

Changes

This Privacy Policy may be updated from time to time to reflect operational, legal, or regulatory changes.

Minors

The Site is not intended for individuals under the age of 16.

Contact

For questions regarding this Privacy Policy or the handling of personal information, please contact:
hello@hugocahill.com